Cvent Recruitment 2018 for Associate Product Consultant | B.E/B.Tech | Gurgaon

Cvent Recruitment 2018 for Associate Product Consultant | B.E/B.Tech | Gurgaon

Job Description

Roles & Responsibilities:

Support clients over the phone by answering their product questions and offering technical assistance

Offer best practice tips to clients in an effort to boost their meeting attendance via Cvents marketing engine

Gather client requirements for future releases of the product

Create and maintain all product documentation

Implement and manage the online portion of client events as and when needed

Gather client requirements and implement them in Cvents event management software

Communicate with the client and review the initial implementation with them and make required changes

Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals

Document all communication with the client in Cvent's CRM software

Skills & Requirements

Candidate Requirements:

1. Bachelors degree with strong academic credentials. Preference would be given to IT graduates or those who have worked in a project based environment.

2. Should have 1-6 years of experience for supporting US, UK or Australia clients

3. Excellent communication skills (verbal and written)

4. Preference would be given to candidates who have prior experience of having travelled, studied or worked abroad

5. Strong business acumen, ethics and high integrity

6. Candidate must rank within the top 20% of their present team

7. High Comfort level in using online software products

8. Experience with HTML and Photoshop a plus

9. Must be articulate, organized, detail-oriented and have the ability to multi-task

10. Quick learner, with a positive attitude and ability to work well within a team

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