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Tata Communications Recruitment 2017 | B.Sc/M.Sc/BCA | Pune

Tata Communications Recruitment 2017 | B.Sc/M.Sc/BCA | Pune

Min 1 year back office and customer service experience. Order entry/Order Management Experience OR Telecom background is preferable.

Willing to work in night shifts

Prior experience as a full contributing team member, ensuring delivery of quality outcomes.

Operational role which is responsible for delivering results that have direct impact to onshore customers.

Able to identify problems and provide inputs to improve

Is able to apply broad knowledge of specific professional/operational practices.

Excellent verbal / written communication skills

Good writing skills - for documentation, training, processes

Good analytical / problem solving skills

Process Driven and high grasping power

A basic understanding of the systems and applications.

75 WPM typing speed.

Handled MSOffice tools like Excel, PowerPoint and Word.

Hands on experience in managing and interacting with international customers verbally and correspondence.

Proven track record of consistent performance, and ability to understand and analyze data.

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