Mindtree Off Campus Drive 2017 Hiring Junior Engineer | B.E/B.Tech | Across India
Should have understanding of basic IT related technical terms like memory, server, CPU, network, IP address etc.
Prior Experience in infrastructure monitoring will be an added advantage
Operating System: Windows,Linux
Database: MS SQL,My SQL
Networking: ITIL Basic Concepts
Problem-solving skills and learning attitude
Good communication skills
Confident & Energetic
Training: The training would be for a period of 8 weeks and has to be completed successfully by clearing all assessments by Mindtree. Assessment will be based on the 8 weeks training curriculum.
The training would be on the below technologies:
Be responsible for queue monitoring and acknowledging tickets.
Assigning tickets to next level of engineers as per the category of tickets
Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues & network issues.
Incident management and client handling skills.
Support on call, ready to work in any shift as per the project need from any Mindtree location.
Basic application support knowledge
Excellent written and oral communication
Ability to work independently, be adaptable to change and varied working hours
Ready for 24/7 support, rotational shifts
Ability to take quick decisions, like when to escalate a ticket to next level
Ability to comprehend the issue and act with swiftness
Individual must be flexible to work for extended hours, if required.
Candidate will be given a detailed offer letter (through mail)
Post successful completion of training/assessment at Kalinga, Date of Confirmation and on-boarding into MindtreeJob Responsibilities: Candidate having understanding of basic IT related technical terms like memory, server, CPU, network, IP address etc.
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