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Mphasis,Pune Hiring Freshers-Voice- Trainee Customer Support Officer.

Mphasis,Pune Hiring Freshers-Voice- Trainee Customer Support Officer.

Job description

Essential Duties and Responsibilities include the following. Other duties may be assigned:-

• Answering calls and interpreting information to set up a claims script for Auto Insurance process for Auto Insurance process

• Establishing a communication framework, method and frequency to ensure that customers expectations are managed

• Ensuring a high level of quality as defined in the Critical Success Criteria

• Performing accurate investigation of the claims process by engaging both internal and external parties.

• Processing and handling claims.

• Sending emails to the vendors.

Skills

• Must possess good product knowledge to identify opportunities to increase product density.

• Should have excellent communication skills ( both written and verba)

• Shift timings: UK shifts

Mphasis,Pune Hiring Freshers-Voice- Trainee Customer Support Officer -Click here to Apply

Source:https://mphasis.ripplehire.com/ripplehire/candidate?token=f9nBsgm3NAubR7gs4M7r&source=CAREERSITE#detail/job/33505

Admission Details/Freshers Jobs Details

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