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Amazon Hiring Freshers As Service Associate For BE/B.Tech/MSc/MCA

Amazon Hiring Freshers As Service Associate For BE/B.Tech/MSc/MCA

Job Requirements:

Candidate should be BE/B Tech/MCA/M Sc from a recognised university.

Candidate should have an aggregate of 60% through out academics.

Must have excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.

Should have ability to empathize with and prioritize customer needs.

Must have demonstrated interpersonal skills with a diverse customer base.

Should have demonstrated conflict resolution, negotiation, and de-escalation skills.

Should demonstrate the ownership to resolve challenging customer issues, escalating when necessary.

Must have ability to determine customer needs and provide appropriate solutions.

Should maintain regular and reliable attendance, including the daily schedule as assigned.

Must be flexible with the working schedule; may be expected to work weekends, holidays and events.

Must have ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season.

Should have effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned.

Must have ability to approach problems logically and rationally.

Must be action oriented and self-disciplined.

Should be organized and detail-oriented.

Must have ability to quickly and effectively prioritize work time in various departments to meet business need.

Should have ability to maintain composure in highly escalated situations.

Should be comfortable in a multi-tasking, high-energy environment.

Should be creative and analytical problem solvers with a passion for excellent customer service.

Venue Address:

Amazon Development Centre India Pvt. Ltd,

Building No-1, 2nd Floor, Canada Tech Space

Plot No-02, Block-B, Sector-62, Noida District

Gautam Budh Nagar

Amazon Hiring Freshers As Service Associate For BE/B.Tech/MSc/MCA -Click here to Apply

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